Candidate Reference No.:
Date of Birth:
Bachelor's degree, B.A Faculty of Arts at Cairo University – May 2001 B.A Faculty of Arts, Major: Oriental Language – Graduation Grade/ GOOD. May 2001
CERTIFICATIONS Project Management Professional (PMP) Training Institute: Engineers Syndicate - Date Attended: November 2018 (40 hours) TRAINING • Advanced Labor Low & Employee Relations Feb 2018 • Project Management (Time Management & Human Recourses) AT Dubai Oct 2017 • Photoshop (July – Aug 17) / SketchUp (July 17) • Product Photography (April 17) • Photography Basics Plus & Lightroom BASICS (March 2017). • Problem Solving seminar with InterModa Company – Dec 2016 • Oracle Orientation seminar by Majid Al Futtaim Sep 2016. • By Al-Futtaim Training Center (Online on iGrow system): o Code of Conduct & Ethics course June 15 / Dealing with Negative Reaction Jan15 o Creating Individual Development Plans Jul 15 / Performance Review Guide – Jun 15 o Being Effective Team Player – December 2014 / Time Management – September 2014 o On Line Program (Global English Site): March 2010 – April 2010 • CarpeDiem 2012 - A Great Recreational Experience by Dale Carnegie - October, 2012 • Dale Carnegie Seminar at (Morepedia) Dale Carnegie – Dec. 2010 • Modern Secretarial Ship & the Effective Management - Arab Academy for Banking& Financial Training- Sep07 • The Keys to Success and Business Etiquette - Arab Academy for Banking&Financial Sciences (AABFS) – May 07 • Completed a Successful Entrepreneurship sponsored by Shell-(Intelaaqah Egypt) Feb 07 • World Class Customer Services Program at Dale Carnegie – Dec 06 • FGF: Intensive Business English and Computer Courses – April/July 2003 All references are furnished upon request.
Computer Expert SKILLS: MS OFFICE – Outlook – Internet Computer Intermediate Skills: Photography –Photoshop CS5 – Windows Movie Maker v2 – Proshow Producer – Infographic LANGUAGES: Arabic – English
Work Experience: (please provide your last 3 positions):
EXPERIENCE (+12 YEARS) Tenants Relationships Executive – Nov 2018 till Present / at Sphere Property Management Job Role: Marketing, PR & Management - Establish SOP for call center/reception. - Build Company’s Employee Handbook Policies. - Liaising with Legal Department - (Review & Edit Retail Contract). - Execute the Tenants Manual liaising with all concerned departments, plus providing input on it. - Generate Footfall & GLA analyses. - Identify & ensure that the standards are communicated to all tenants & implemented accordingly - with operation support. - Monitor and analyses tenants mid-long term performances to ensure that they meet objectives. - Providing an updated status report to the top management. Mall G.M Secretary - RDM Consultant – Dec 2015 - Oct 2016 / at Majid Al Futtaim Properties – UAE BASED COMPANY Job Role: Administration & Management - (Mall Opening Team) - Create PM Tracker Meeting - Operations Hand Over - Create a Petty Cash Procedures, Storages Summary Report &Org. Chart. - Create Filing Process (Insurance, Essential Doc., Filing Doc & Letter). - Collecting info for MOEG website and mobile application data with Marketing. - Assist RDM team in developing of graphical statues using Photoshop CS5 Program. - Trace related document for each Unit. - Liaise with Tenants to get approved document and to achieve mile stones. Office Manager - Cairo Festival City Mall – Jan 2010 - Nov 2015 / at Al Futtaim Group – UAE BASED COMPANY Job Role: Management - (Mall Opening Team) - Developing graphical statues plans and pictures using Photoshop CS5 Program. - Preparing any presentation using (Power point, movie maker and Pro show producer programs. - Establish standards and procedures for employees, define procedures and organize office operations and procedures. - Manage and supervise office staff with monitoring and record their development. - Assign and monitor clerical and secretarial functions for my staff. - Recruit and select my staff and evaluate their performance. - Define procedures for record retention with planning and implement office system. - Manage and monitor Mall Insurances. - Monitor Mall Footfall & GLA & Penetration Analysis. - Liaise with other company departments to get approvals for our Mall Management needs. - Responsible for updating & coordinating the Project Execution Plan for Retail portfolio. - Assist Development management in preparing the Executive Board meeting presentation. Office Manager – Jul 2005 - Dec 2009 / at TMG (Talaat Moustafa Group) Job Role: Administration
United Arab of Emirates & Oman,
Areas of Interest:
6th October City Compound Diar Al Tameer, Buldg14, Flat 1 Cairo Giza EG
Any other information:
Please accept the enclosed resume as an expression of interest in exploring employment opportunities with your organization I am having +12 years of Experience in all aspects of Administration including Mall Operation Plus, Photography background & Basics Experience. I’m interested in any post that is strongly linked to my over 12 years of experience in all aspects of Management/ Administration. Nationality: Egyptian Marital Status: Single Languages: (1- Arabic: Native / 2: English: Very Good) Cairo University, B.A Faculty of Arts, Bachelor's degree, May 2001, Major: Oriental Languages. KEY SKILLS Management Skills: General Performance Management, Time Management, Office Management, Team Relationship, Team Management, Team Leadership, Team Building, and General Administration. General Skills: Good knowledge with HR Policies, Graphical Works & Presentations, Social Network Coordination, Retail & Tenants. Social Network Activity: · My Photography Page 2016 – till present: “Click & Shoot-Photography By: Aliaa Hussein” · Face Book Page Owner - 2013 – till present - إفتح قلبك لله I'm looking for a job where at UAE that I can develop my knowledge, enhance my experience & boost my interpersonal skills. Therefore, allow me to put my professional qualification for your review and consideration as a candidate to start a career at your esteemed firm. Please contact me if you can assist me reach this goal through a position in your prestigious company. Regards, Aliaa Hussein LinkdIn Profile: https://www.linkedin.com/in/aliaa-hussein-8b21723a/ Membership MECSC & ICSC Affiliate Membership +201028003002
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