It gives us great pleasure to announce the 2016 Middle East & North Africa Shopping Centre & Retailer Awards.  The Awards will be presented at the ICSC MENA Awards Gala on 1st November 2016 at the Ritz Carlton Hotel DIFC, as part of RECon MENA.

ICSC's newest global awards program recognizes excellence within the region's shopping center industry. Awards will be given for outstanding achievement in retail, marketing and design/development of retail properties and retail store design.

Each year, the ICSC MENA Awards celebrates hard working and innovative retailers and shopping centres who have achieved excellence in their field and provides an opportunity to showcase their business.

New Awards Categories for 2016 

Customer Service Experience and/or Engagement  
A strategic customer service experience and/or shopper engagement initiative that demonstrates exceptional standards that may benefit consumers, employees, suppliers, shareholders and communities. The entry must address and achieve a specific objective related to the overall enhancement of a customer's shopping experience and must document measurable results attributable to the effort (i.e., ROI, surveys, shopper loyalty, shopper length of stay and frequency of visitation, testimonials). This entry may include interactive touch screens, customer service programs, and interactive in-mall promotions. 

Best MENA Retail BrandThis award honors a MENA Retailer that has truly demonstrated an overall successful year in terms of performance, product, marketing and customer service within the period 1 August 2015 to 31 July 2016. 



Deadline: 15 September, 2016 

The Middle East and North Africa Shopping Centre and Retailer Awards are designed to honour 
outstanding achievements in marketing, design & development of retail properties, retail 
store design, NOI enhancement and retail excellence.

Please click  here  to view the ICSC Awards brochure for  more details or visit 

For the Award Guidelines and Competition Rules, please click  here 

If you would like to submit an entry, please click  here .  

Do you need additional help or have more questions? 

You may contact ICSC at +1 646 728 3462 or e-mail: 

Please click here to view the list of 2015 MENA Shopping Centre and Retailer Awards Winners

Please click here to view the list of 2016 MENA Shopping Centre and Retailer Awards Winners




2016 Awards Jury


Alex Andarakis

Alex Andarakis 

A thirst for finding meaning in everything he does has led Alex to a career which has never run short of momentum, energy and reinvention. Alex has consistently demonstrated the unique ability to combine strong, insight driven strategic development with an inspiring, creative product to create an implementation enabled organization with the triple objective of “inspiring, propelling and partnering” with corporations, brands and individuals.


A true believer in identifying and developing talent has also seen Alex play the role of mentor to many of the regions Chief Executive Officers across both the United Arab Emirates and The Kingdom of Saudi Arabia.

An appreciation of art, culture, travel and music lies at the heart of his creativity, and passion for golf and football as the platforms of understanding strategy and determination to execute brilliantly when the moment of truth arrives.


Alex Andarakis 
Andarakis Advisory Services


Avijit Yadav CMD, CSM, CDP, CLS, CRX

Associated with the shopping centre industry for over 15 years Avijit has worked in marketing, management and development of shopping malls across the Middle East and Canada. He is currently Chief Operating Officer for GLA Property Management Company W.L.L, which develops and manages shopping malls in Kuwait where he oversees a portfolio of 5 properties and works on several projects in the development pipeline. He has previously worked as General Manager at Oxford Properties, Toronto, Canada and in mall marketing in Dubai. Prior to joining the shopping centre industry, Avijit worked in advertising for 9 years.

 Avijit Yadav 
GLA Property Management

 Maimunah Shebani  

Maimunah Shebani
General Manager

Maimunah Shebani, General Manager at INMA Proporty Development which is the development arm for the Zubair Corporation, one of the leading family businesses in Oman. Over the past couple of years, she’s been involved in Retail development and has worked very hard in establishing a retail association in Oman. In 2013, Oman Retail Association was established under the wings of Oman Chamber of Commerce and Industry (OCCI). Maimunah also represents the retail sector as a Member of Service Committee for Oman Chamber of Commerce.

Maimunah is fluent in Arabic and English and has worked for several prominent firms throughout her career. Most recently, Maimunah worked for The Zubair Corporation as Strategy and Business Planning Manager – specializing in real estate and retail. Prior to that, Maimunah was employed by Juthoor Real Estate, and Real Estate Opportunities Holdings SAOG, where she gained a solid understanding of the real estate sector and retail fundamentals.

Maimunah holds a Masters in Business Administration (MBA) from the University of Bedfordshire, UK and a Bachelor Degree in Business Information Technology. She is also certified by Manchester Business School in Strategy and Planning.

Maimunah has been affiliated with the Middle East Council of Shopping Centres (MECSC) since 2012. For the past three years, Maimunah has been the local representative of Oman for the Middle East Council of Shopping Centers (MECSC) and has successfully held a number of Next Gen Networking events in Oman.

Maimunah Shebani 


Mohammad Alawi 

A strategy think tank, with over 25 years of experience in tuning towards success, various developments and existing retail properties in the Kingdom of Saudi Arabia. 

With well-versed skills and persistent follow-up in operations and marketing, Mohammad created two retail epics of their time, Hera Community Mall at Madinah Road and the iconic super-regional, Red Sea Mall at King Abdul Aziz Road in Jeddah. He also carries in his career portfolio 8 other shopping malls which were developed during his work with SAVOLA. 

Mohammad, a public Saudi figure on the retail scene, chairs the Shopping Malls Committee at JCCI, a member with the promotions and events Committee at JCCI and a member with the National Saudi Tourism Board in Riyadh. 

On a regional level, Mohammad is an active member with the executive Board of Directors at the Middle East Council of Shopping Centers in Dubai since 2000, part which he was the President from 2007 t
ill 2009.

Mohammad was nominated in 2013 thus was elected as Board Trustee at the International Council of Centers in 2014 with a seat in New York, to become the first Saudi, Arab member representing the middle east. 

An active panellist, Juror and Speaker at many events and conferences in the region, Mohammad moves ahead of his time utilizing all the state of the art resources to achieve his goals. 

SAVOLA, Al AMOUDI, MAF and SKAB are names linked to Mohammad's career path. Currently heads one the most dynamic Real Estate Development Company, Red Sea Markets Co. with a vision to turn it into a major player at the Shopping Malls Industry in KSA.           

 Mohammad Iqbal B.H. Alawi

Board Member & Chief Executive Officer
Red Sea Markets Co Ltd.(Owner & Developer of Red Sea Mall in Jeddah-Saudi Arabia)

Magejana Masilela

Geji as he commonly known is a University of South Africa graduate in Commerce. He has worked for South Africa’s Old Mutual prior to trekking to Saudi Arabia 10 years ago. He is currently COO overseeing the Malls Business Unit within KINAN for the past 6 years. Prior to joining KINAN, he worked in Mohammed AlHabib Co. He has previously served the MECSC as a Board Member and recently as a panel member for the Jury since 2013.

Geji Masisela
KINAN International Real Estate Development (CJSC)

Lizelle Fitoussi (CMD)

Lizelle Fitoussi is a marketing & communications expert with deep roots in Africa.

After graduating from University with an Honours Degree, she started her marketing career working with some of the biggest and leading shopping malls in South Africa. Early in the year 2000, Lizelle decided to move to the Middle East to take up a role as Mall Manager for The Bahrain Mall, where she worked for a number of years.

Her passion for marketing, events and retail took her to Dubai next, where she joined MAF as Marketing Manager for Deira City Centre, and thereafter Mall of the Emirates for almost a decade.

Throughout her career Lizelle had opportunities to conceptualise and execute a myriad of campaigns ranging from grand openings, to sales promotions, CSR & digital campaigns, and she has won more than a dozen internationally recognised marketing awards.

Lizelle had the pleasure of freelancing for a number of shopping malls in the UAE before she joined the MBI Group as Head of Marketing (Asset Management & Retail) where she continues to apply her expertise and strategic direction to marketing, retail, specialty leasing and senior management teams. 

 Lizelle Fitoussi CMD
MBI Group 

Nada Abou Saab
Marketing Director – Shopping Malls
Majid Al Futtaim Properties

Nada Abou Saab has more than 19 years of experience in the Middle East’s business landscape, eight of which have been within Majid Al Futtaim, where she presently serves as the Marketing Director -- Shopping Malls for some of the region’s leading retail and leisure destinations. 

Nada has extensive experience in working across the Middle East and North Africa, and has garnered a proven track record of driving market share, brand recognition and revenue generation through strategic marketing initiatives. 

As part of previous roles in sales and marketing in the MENA region, Nada developed considerable multinational expertise in the region’s growing hospitality and retail sector. She holds master’s degree in business marketing and administration from the Lebanese American University.

 Nada Abou Saab
Marketing Director – Shopping Malls
Majid Al Futtaim Properties

Sanjay Mehta
Associate Director – Marketing – Shopping Malls
Majid Al Futtaim Properties

With more than two decades of expertise in retail-related management and marketing across the Middle East and North Africa, Sanjay Mehta is one of the region’s most seasoned industry professionals.

In his current role, Sanjay oversees the comprehensive marketing strategies, including internal and external communications, events, PR, social media, and stakeholder relations, for 11 of Majid Al Futtaim’s malls around the GCC. He has managed award-winning launches and redevelopment campaigns for some of the region’s most visited retail and entertainment destinations, from community to super-regional malls.

Prior to joining Majid Al Futtaim, Sanjay held a series of management roles in the retail and hospitality sectors, introducing a diversity of new fashion and lifestyle brands into markets including the UAE and India.

Sanjay holds a Master’s Degree in Economics and Business Management from Delhi University. He has also successfully undertaken certifications in Shopping Centre Management and Marketing from International Council of Shopping Centres (ICSC), New York and Middle East Council of Shopping Centres (MECSC), Dubai.

Sanjay Mehta
Associate Director – Marketing – Shopping Malls
Majid Al Futtaim Properties

Pam Bryson is a dynamic marketing professional with over 20 years of specialized experience in the shopping mall, retail and entertainment industries across Canada, the Middle East and North Africa.
In her most recent position as VP of Marketing for the IMG Group of Dubai, she was responsible for the rebranding and launch of the world’s largest indoor theme park – IMG Worlds of Adventure, Dubai. This project was a unique first-of-its-kind development, in partnership with Marvel International of Disney and Cartoon Network of Turner Broadcast.

Prior to this, Pam held the position of VP, Marketing for the largest developer and manager of shopping malls in the Middle East – Majid Al Futtaim where she worked for 10 years overseeing 12 shopping malls, with a combined GLA of more than 11 million square feet. During her tenure, she established a dynamic marketing department comprising over 150 employees and oversaw grand opening launches of some of the most iconic shopping destinations in the world including: Mall of the Emirates (featuring Ski Dubai), Mirdif City Centre Dubai; Bahrain City Centre, Bahrain and Beirut City Centre, Beirut – Lebanon.

Before returning to Dubai in 2003, Pam and her husband lived in Cairo, Egypt where she held the position of General Manager of Marketing & Research for a large multi-use development which included 7 office towers, 2 residential buildings, 3 hotels and a super-regional shopping centre – CITYSTARS.

Originally from Canada, Pam held the position of Director, Regional Marketing for Invanhoe Cambridge where she oversaw the marketing activities for 21 shopping malls in Western Canada.

She is a graduate of the University of Calgary, Canada and holds a Bachelor of Commerce degree with a Major in Marketing. She is an ICSC (International Council of Shopping Centres) designated Certified Marketing Director (CMD), has over 25 ICSC Marketing awards credited to her name and has held various positions on ICSC committees, teaches at the Professional School of Development for ICSC, and was an awards’ judge for the ICSC Marketing awards for over 15 years in Canada, USA, Asia, South Africa, the Middle East and Global Viva Awards. Pam currently lives in Dubai with her husband and twin boys.

Pam Bryson CMD

Stephanie-Alexandra Chartier, CMD

Marketing Director, Al Farwaniya Property Developments, LLC – Reem Mall

With more than 15 years’ experience in real estate, Stephanie has spearheaded the development of unique marketing campaigns and strategies for mixed-use development projects across North America  and the Middle East– notably she was Marketing Director with a focus on shopping centres for global real estate giant Ivanhoe Cambridge. Her thorough understanding of marketing and consumer behavior, combined with her innate fascination with fashion and retail, allow her to create truly immersive campaigns that deliver a seamless brand experience across any platform – driving traffic, community, conversation and loyalty.

Stephanie-Alexandra Chartier, CMD
Al Farwaniya Property Dev.


Founder and Managing Director

Phil McArthur has dedicated his professional career to the development and expansion of shopping centres globally.

Over the past 30 years, Phil has developed an international reputation for strategically positioning projects, ensuring efficient execution and delivering consistently strong financial returns in the shopping centre industry across the Middle East, North America, North Africa and Asia. 

In the Middle East, Phil has held senior directorial and managerial roles on such prestigious projects as Dubai Festival City, Deira City Centre, Mall of the Emirates, Muscat City Centre and CityStars in Cairo.

Prior to founding McARTHUR + COMPANY, Phil held senior executive positions at renowned real estate companies such as Ivanhoe Cambridge, Al Futtaim Group, CityStars, MAF Shopping Centres and Brookfield Properties.  He has a long association with the New York-based International Council of Shopping Centers (ICSC) as a past Trustee, as well as a faculty member of the ICSC’s John T Riordan School for Professional Development.  Phil has served as President and Board Member of the Middle East Council of Shopping Centres, as well as Chairman of the ICSC Middle East & North Africa Design and Development Awards.  He is currently a member of the ICSC Global VIVA Awards committee.

Phil McArthur
Founder, Managing Director




Powered by in1touch